![]() BEVERAGE SERVICE SYSTEM FOR CONSUMERS
专利摘要:
system for serving beverage to consumers the invention provides a system for serving a beverage to consumers (4) and particularly cask-stored beverage (2a) to a crowd participating in a large-scale event. the system comprises a payment facility (3) which charges credits for cup units of a drink against a user profile (5). the facility is connected to an electronic platform that manages user profiles and profile credits. a device enabled for near-field communication (nfc) is linked to the user profile. a beverage dispensing machine (2) includes a computer processor (9) connected to a profile credit receiving circuit including at least one reader for mounted identification tags (17) and/or NFC devices. the system is programmed to: dispense one drink cup unit into each of a plurality of cups in the transmission to the credit receiving circuit of a request to redeem a cup credit; recognize an authorization interaction associated with the request; and deduct a measurable number of credits from the relevant user profile. 公开号:BR112015029179B1 申请号:R112015029179-1 申请日:2014-05-23 公开日:2021-08-03 发明作者:Roland William De Berg Hewett 申请人:Invisionary Holdings; IPC主号:
专利说明:
FIELD OF THE INVENTION [1] The invention relates to a system for serving a beverage and particularly for serving a beverage from a barrel where there is a significant demand from a large number of consumers. The application of the invention is particularly relevant to events held in sports stadiums or similar environments where large crowds gathered for the event held. BACKGROUND OF THE INVENTION [2] Under these circumstances the provision of a barrel-drinking beverage, especially beer offered on tap or carbonated soft drinks, which typically constitute the biggest beverage sales at such an event, poses many challenges. [3] Service desks with operators controlling beverage dispensers by tap are the norm. Bartenders take orders, serve drinks and receive the relevant payment, which is usually or often in cash and requires the correct change to be returned. [4] What appears to be a simple transaction is relatively time-consuming. The steps must nevertheless be taken and there is little room to speed up each customer's interaction. The result is long lines and wasted time for consumers waiting in lines. This often means missing part of the event being attended. [5] The problem is compounded where spectator events are structured around intervals. These periods see an influx of queuing at the drinks counters. PURPOSE OF THE INVENTION [6] It is an object of the invention to provide a system that at least partially reduces delays in serving a drink to a number of people and more specifically where the drink is served from a keg at such events with many participants. SUMMARY OF THE INVENTION [7] According to this invention there is provided a system for serving a beverage to consumers comprising: - an installation for receiving payment from a consumer and charging the payment, such as a credit for units of a drink, against a profile of user; - the installation connected to an electronic platform that manages user profiles and profit credits; - having the consumer a device enabled for near field communication (NFC) linked to the user profile; - a beverage dispensing machine including at least one cup filling station with a nozzle filling nozzle having an actuator connected to a computer processor; - the processor connected to a profile credit receiving circuit including at least one reader provided in the immediate vicinity of the beverage dispensing machine; - the processor also connected to the electronic platform; - the system programmed to: a) dispense a drink cup unit in each of a plurality of cups respectively having a unique identification tag, electronically detectable on transmission to at least one reader receiving credit from a request to redeem one cup credit; b) recognize an authorization interaction between the NFC device linked to a specific user profile and at least one identification tag mounted on the cup to authorize at least one cup to receive a beverage unit prior to processing the request to redeem a cup credit; and c) deduct a measurable number of credits from the user profile when dispensing authorized beverage units; - wherein the request to redeem a cup credit involves presenting to the processor via the profile credit receiving circuit a cup bearing the label authorized to redeem a credit loaded against the profile; and - wherein the authorization interaction is initiated as a credit transfer instruction executed by the NFC device. [8] (The request to redeem a cup credit will be effected by transferring data to at least one reader from the tag mounted on the cup and the transfer credit instruction will be effected by transferring data from the NFC device whose transfer is communicated to at least one reader via the cup mounted tag, which stores the data received from the NFC device or by transfer directly from the NFC device to the reader, as will be expanded below.) [9] The invention further provides the system to be for mass serving of a drink to consumers in a crowd participating in a large-scale event; for the dispensers to be barrel drink dispensers; and for the event to be held in a sports stadium. [10] The invention still further provides the step of linking an identification tag of at least one cup to a specific user profile before an authorization interaction can occur with respect to any specific cup-mounted tag; and for a plurality of cups having distinct labels to be attachable to a single user profile. [11] A first aspect of the invention provides that the authorization interaction occurs through serial communications from the NFC device through a cup-mounted tag and the credit receiving circuit with: - a first interaction between the NFC device and the cup-mounted tag that provides the credit transfer instruction; and - a second interaction between the cup mounted tag and the credit receipt reader that provides the request to redeem a cup credit. [12] The first aspect of the invention further provides that the cup mounted tag includes an NFC readable circuit, preferably an NFC chip and that the first interaction occurs by touching the cup with the NFC device to transfer at least one credit to the NFC chip from the cup. [13] Another aspect of the invention provides that the authorization interaction occurs through parallel communications and that at least one receiving credit reader comprises a first reader and a second reader, with: - a first communication provided between the cup mounted tag and the first reader, who provides the request to redeem a cup credit; and - a second communication provided between the NFC device and the second reader, which provides the instruction for credit transfer. [14] Additional features of the invention provide at least one cup filling station of the beverage dispensing machine to include as the first reader, an electronic tag reader and as a second reader, an NFC device interrogator both connected to the computer processor via the credit receiving circuit, with the NFC device representing a user profile and a cup mounted tag linked to the user profile providing a combination of predefined parameters unique to that user's profile and to be matched via the receiving circuit card from the beverage dispensing machine. [15] Additional features of the invention provide for a first kiosk for cup dispensing, preferably automated cup dispensing, for consumers; and a second kiosk for issuing a token to a consumer that represents a new user profile. [16] An additional feature of the invention provides for the token to include a unique user profile identifier and for a consumer to use the identifier to configure a user profile by selecting a username and password. [17] An additional feature of the invention provides that the payment facility is provided online and accessed through the user's profile. [18] A further feature of the invention provides for the first and second kiosks to be combined and incorporate the facility to receive payment from the consumer with an automated cup and/or token dispenser in a single station. [19] A further feature of the invention provides for the beverage dispensing machine to include a plurality of filling stations each configured to receive one cup and enabled to fill several cups independently. [20] A further feature of the invention provides that the cup has a stackable handle comprising an inner socket extending from an operatively upper end and an external tap from an operatively lower end provided as a complementary fit to a handle socket. another cup, with the label affixed to an end wall at or adjacent to the operatively lower end of the handle. [21] Additional features of the invention provide that the filling station includes an automated retractable filling spout for underfilling cups; for the nozzles to descend into the cups for filling; or for the cups to include bottom fill valves and for the nozzles to penetrate the bottom of the cups through the fill valves. [22] A further feature of the invention provides that each filling station of the beverage dispensing machine includes a base configured to receive a lower end of a cup and for the system to perform automated filling of a placed cup. [23] Additional features of the invention provide that the cups are reusable; that cups are of limited reuse; and for the beverage dispenser processor to count the uses of individual cups by their labels and provide a signal on presentation of a cup after a predetermined number of uses indicating that replacement is required. [24] The invention further provides for the processor to deny filling a placed cup after a predetermined number of uses, to signal a beverage dispenser operator to remove the cup from the base and insert a replacement cup with a new label; and for the processor to update the user profile by automatically linking a new replacement cup label with the user profile and for the processor to disable the replaced cup label from the user profile. [25] According to one aspect of the invention the NFC device is provided as a card with an NFC chip; and the NFC card is issued by the second kiosk with the token. [26] According to another aspect of the invention the NFC consumer device is an NFC-enabled mobile phone. [27] Additional features of the invention provide for a consumer mobile communication device to provide an interface to access the user profile and for the interface to provide drink ordering options for a predefined number of cup units; that ordering information regarding the number of cup units required for refill, as selected by the option in the interface, be communicated to the processor for filling cups placed having labels linked to the user profile; and that the order is processed by the system after the relevant cups are placed and the request to redeem a cup credit is received and the authorization interaction acknowledged. [28] An additional feature of the invention provides that the user profile interface provides the facility to receive payment from the consumer and charge that payment against the user profile. [29] Additional features of the invention provide that each cup filling station of the beverage dispensing machine includes a display panel, that the display panels are connected via the processor to a plurality of first credit receipt readers and that the panels displays indicate which filling stations have cups linked to a user profile on a specific second credit receipt reader; and that second credit receipt readers are provided at or adjacent to a counter for rows of consumers to access and display panels arranged for drink dispenser operators behind the counter to match full glasses to return to customers on the respective second readers of receiving credit. BRIEF DESCRIPTION OF THE DRAWINGS [30] These and other features of the invention will become more evident from the following description of embodiments of the invention made, by way of example only, with reference to the attached drawings, in which: [31] Figure 1 shows a schematic overview of a system according to the invention; [32] Figure 2 shows a detailed perspective view of a cup for use with the system of; [33] Figure 3 shows a side cross section of the cup; [34] Figure 4 shows an enlarged cross-sectional view of a bottom cup fill valve; [35] Figure 5 shows a modality of an authorization interaction and profile credit receiving circuit; and [36] Figure 6 shows an alternative modality to Figure 5. DETAILED DESCRIPTION OF THE INVENTION [37] A system (1) for serving a beverage to consumers is provided. In particular, the system is suitable for handling mass serving of a drink to consumers in a crowd participating in a large-scale event of the type held in a sports stadium. The event could be a music concert or a sporting event, for example. [38] The system (1) includes a beverage dispenser or dispensing machine (2). It is cask beer service (2a) at such events that typically involve considerable logistics and still tends to result in significant queuing due to slow processing at the beer counters. The invention is described as being implemented with beer dispensers. [39] The advantages of the invention should become more clearly evident in the context of providing beer at such events. It will, however, be recognized that these advantages will also apply to serving other beverages (particularly soft drinks) on tap or from a barrel (2a). [40] The system (1) also includes a facility (3) to receive a resource payment (3a) from a consumer or user (4). Installation (3) allows payment to be uploaded as a credit for cup units of a drink, against a user profile (5). [41] The beverage dispensing machine (2) includes a plurality of cup filling stations (6) - only one of which is shown in the drawings. Each station (6) is provided with a cup filling spout (7) having an actuator (8) connected to a computer processor (9). Each filling station (6) also has a base (10) provided as a complementary seat for receiving the bottom of a cup (11). [42] A first kiosk (12) will be provided at a strategically selected location, somewhere in proximity to the beverage dispenser and/or at entrance gates to the event venue. This kiosk (12) will conveniently be provided as a vending machine for automated cup dispensing (11) to consumers (4). [43] The cups (11) will be molded from suitable plastics or biodegradable material with a filling capacity of 500 ml. The cups (11) will also preferably be provided with stackable handles (13). The handles (13) will be formed with an inner socket (14) extending from an operatively upper end and an outer tap (15) from an operatively lower end (16). The faucet (15) is provided as a complementary fitting in a handle socket (14) of another cup (11) for off-centre or spread stacking to carry a plurality of filled beverage cups (11) in known manner. [44] According to the invention, each cup (11) is fitted with a unique, electronically detectable identification tag (17). The tag 17 will be affixed to or against an end wall (18) at the operatively lower end (16) of the cup handle (13). The end wall (18) is preferably spaced inwardly from the lower, free end (16) of the loop (13). This provides a circular recess (19) against the lower, outer side of the end wall (18) into which the tag (17) can be attached. A cover (20) is provided as an interference fit or clip on the end (16) of the handle (13). The cover (20) serves to hold the tag (17) in place in the recess (19). [45] In the embodiment shown, the cup (11) includes a lid (21). The lid (21) has an opening (22) for drinking when aligned with an opening (23) in a closure disc (24). The lid (21) has a tab (25) with a notch (26) providing a clip fit to a radial rib (27) in the cup rim (11). The disc (24) fits into a radial notch (24a) in an inner wall of the cup (11) adjacent to the rim. The lid (21) can be rotated around the cup rim (11). [46] The socket (14) of the stack handle (13) can also be used to store a dose or trigger receptacle (28). A radial flange (29) on top of the receptacle (28) engages a shoulder in the socket (14) to support the receptacle (28). A closure (30) is provided with an interference fit with the mouth of the socket (14). The closure (30) is releasably secured with the cup (11) by a flexible connector (31). First modality of the invention [47] More specifically, according to a first embodiment of the invention, the end or base wall (18) of the cup handle (13) is fitted with an identification tag provided as a readable Near Field Communication (NFC) circuit ), preferably in the form of an NFC chip (17). [48] The NFC chip (17) can store information (such as credits and vouchers) that is transferred from a user's NFC-enabled mobile phone, (32) linked to a user's profile (5). [49] The beverage dispenser (2) will preferably integrate NFC technology and a wireless supported local area network, preferably Wi-Fi (33) for communication with appropriately enabled mobile phones (32) of users (4). In the case of NFC technology, and in this modality of the invention, only smart phones (32) that have internal NFC chips can be used for transactions in the exposed mode. [50] The combination of Wi-Fi and NFC-based communication allows for automated payment and filling of beer glasses against user profile credits and also provides a basis for providing information and message transmission to the user. [51] The Wi-Fi network (33) will make use of a captive portal (34) for consumer authentication (4) and can be used to send, among others, coupons, vouchers and messages about price promotions. [52] The following hardware components provide an example of what would be required for data processing and system connectivity (excluding a credit receiving circuit as mentioned below, which will include an NFC reader): - 3 x Wi access points -Fi; - 1 x WiFi controller; - 1 x processor/basic server (9) with Wi-Fi app installed; - 1 x Wi-Fi router (33a); and - 1 x Internet connection (35) (fiber, ADSL or mobile broadband). [53] These components will be mounted within a suitable housing, which will be incorporated into or at least connected to the beverage dispenser (2). [54] A separate database server (36) that manages details and transactions with respect to user profiles (5) can be provided at a remote location from the stadium. The server (36) will rely on connections via the Internet (37). [55] The system (1) will be provided to initiate interaction with a Wi-Fi enabled mobile phone (32) of a consumer (4) upon entry into the Wi-Fi network range (33). A prompt will be sent to the phone by the system (1) inviting the consumer to join the network (33). [56] After the user (4) accepts the request he/she will be asked to enter their email address, which will be used as a username, and select and enter a user-defined password. The user will also be required to enter their mobile phone number. [57] The new user (4) will then be directed to a download page to download a mobile app. In this way, a consumer (4) configures the user profile (5) in a system database, which is stored on the server (36) to access the service features of the invention. The consumer (4) will thus have an NFC enabled device (the telephone (32) or an alternative as mentioned in a second modality below) linked to the user profile (5). [58] The mobile app allows users (4) to transfer money (3a) from their bank accounts to an account linked to the user's profile (5) and charge credits against the profile (5). This payment facility (3) is connected to an electronic platform operated by the server (35) that manages user profiles and profile credits. [59] Guidelines are also provided for activating a cup-mounted NFC chip (17) with a user's NFC-enabled mobile phone, (32). After the user (4) has configured a profile (5) and with such device (32) connected and money (3a) loaded against the profile (5), the mobile phone (32) can be touched over the base of the handle of a cup (13). This will load the credits from the profile (5) onto the NFC chip mounted in the cup (17). [60] The beer dispensing unit (2) is operated by the computer processor (9) which is enabled by the appropriate software. The processor (9) controls the act of serving the beer and also records the volume of beer dispensed by the machine (2). A volumetric valve (7a) is included on the machine (2) to provide measured units of beer per cup. [61] A beer dispenser (2) according to this modality and having, for example, four filling stations (6) will include the following components: - 4 x volumetric valves (7a); - 4 x drink dispensers (7); and - 1 x NFC reader (37a). [62] The NFC reader (37a) - see Figure 5 - activates the machine (2) when a cup (11) with an NFC chip (17) is touched on it or placed in proper proximity. [63] After this is done the user (4) will be induced to hand over the cup (11) to a bartender who will snap it into place in the serving section of the beer dispenser (2). With the glass (11) in place, the bartender is induced to push a serve button, which will then activate the injected nozzle system and the beer will be poured or dispensed into the glass from the bottom up. The prompt can be a simple signal such as a green light. [64] Alternatively, an NFC reader (37b) - see also Figure 5 - can be provided for each filling station (6) of the beverage dispenser (2). The reader (37b) will be located adjacent to a base (10) for the bottom of a cup (11). When a cup (11) is placed in the required orientation, the NFC chip (17) on the base of the handle (13) will be supported in the required proximity of the reader (37b). A beer dispenser according to this version could, for example, have eight filling stations (6) which include the following components: - 8 x volumetric valves (7a); - 8 x drink dispensers (7); and - 8 x NFC readers (37b). [65] Second mode of invention [66] A second embodiment of the invention provides for users (4) with older cell phones (38) that do not have an embedded chip with NFC. [67] As an alternative to using an NFC-enabled mobile phone (32) the user (4) will be provided with an NFC-enabled device in the form of a card, wristband or other device with a suitable NFC chip. In this mode, the device will be an NFC card, indicated by (39). [68] The NFC card represents a token (39) that will be issued by a second kiosk (40) and can be automatically linked to a relevant profile (5) or connected/associated account, before the user name and password. profile (5) are configured. [69] It will be recognized that, in the case where an NFC card (39) is used, the user profile (5) may still be accessed and managed via a mobile phone or other suitable data processing or communication device (38 ). Payments can also be made to the payment facility (3) using a mobile phone or other suitable device (38). [70] In addition to access via the service provider's internet connectivity (35), a local area network will be set up at the stadium. This can be conveniently provided as the Wi-Fi network (33) made available to all profile holders as already mentioned. [71] After a consumer (4) has configured a user profile (5), the system (1) provides the step of linking identification labels (17) of cups (11) to the user profile (5) where such cups (11) were not automatically connected by issuing the token (39) together with cups (11). In this modality, the identification tags can be Radio Frequency Identification (RFID) tags (17) and do not need to store information referring to profile credits. [72] In the current modality, the second kiosk (40) is thus provided for issuing the tokens (39) to consumers. Each token will represent a new user profile (5) and include a unique user profile identifier. [73] The identifier can be as simple as a unique account code or number that represents a user profile (5) that has yet to be configured or customized, but is already linked to a tag (17) on a specific cup (11 ). This can be marked on the outside of the card (39) or readable by a cell phone (RFID or NFC protocols can be employed depending on the card version and capabilities of a user's cell phone). [74] A consumer (4) will then use the identifier to configure a user profile (5). This will involve, among others, selecting a username and password. An email address or cell phone number can conveniently be used as the first and a PIN code as the last. [75] Under certain circumstances, it will be convenient to have the first (12) and second (40) kiosks combined as a single vending station or vending machine. The station may also incorporate a facility to receive payment for cup credits from the consumer (4). The station will be able to receive cash, debit/credit cards or other means of payment such as virtual credit card payments. [76] The payment facility (3) is connected to an electronic platform supported by the server (35) that manages user profiles and profile credits. [77] In this version of the invention, the consumer has an NFC-enabled card (39) linked to the user profile (5). [78] In addition to or as an alternative to the payment station option mentioned above, after a user profile (5) has been configured, the payment facility (3) will be provided online available through an internet connection and accessed through the user profile (5). The user profile (5) can be made available by logging in through a portal on an Internet web page or can be supported by a mobile phone application involving suitable software downloaded to the user/consumer or other mobile phone. mobile communication device. Although not NFC-enabled, the phone or device will provide an interface to access the user profile. The interface in turn will provide another option for the installation to receive a payment from a consumer and will load that payment against their user profile. [79] Interaction with beverage dispensers and implementation of other features [80] A plurality of cups (11) having distinct labels (NFC chips or the RIFD version) can thereby be linked to a single user profile (5). [81] The filling stations (6) of the dispenser (2) are suitable for quick filling of beer into a glass. Volumetric valves (7a) will be provided to dispense 500 ml of beer. For this purpose, the stations (6) are fitted with equipment suitable for under-filling the cups to avoid excessive beer collar formation during rapid filling. This will generally include automated filling nozzles (7) that can fill a cup (11) from the bottom. [82] One option is for retractable nozzles to descend into cups for filling. In the current embodiment, however, the cups (11) include filling valves (41) or adjacent lower ends and the nozzles (7) of the filling stations (6) will penetrate the cups (11) through these valves (41). The nozzles (7) will also be retractable and automated. [83] In this preferred example, the valves (41) each comprise a resiliently flexible membrane (42) of suitable thickness with a centrally located perforation in the shape of a “+” or cross. A retaining ring (43) secures the membrane (42) over a nozzle inlet opening (44). The ring (43) is an interference fit in an annular recess recessed around the opening (44). [84] Alternatively, the nozzles can be supported in a fixed position at filling stations. In this case, the cups will be manually fitted over the nozzles when seated. [85] The computer processor (9) is connected to and forms part of a profile credit receipt authentication circuit (45) including at least one reader (37) provided in the immediate vicinity of the beverage dispensing machine (2). The processor (9) is also connected to the electronic platform supported by the remote server (36) that manages user profiles (5) and profile credits. [86] The system (1) operates on the basis of dispensing one drink cup unit into each of a plurality of cups (11) respectively having a unique electronically detectable identification tag (17) in transmission to the reader or receiving credit readers (37) from a request to redeem a cup credit. [87] The request to redeem a cup credit involves presenting to the processor (9) via the profile credit receiving circuit (45), a Cup (11) having the tag (17) authorized to redeem a credit loaded against the profile (5). [88] Before a request to redeem a cup credit can be processed, an authorization interaction (xy) must occur between the NFC device (32 or 39) linked to a specific user profile (5) and identification tags mounted on the cup (17). The authorization interaction (xy) must be recognized by the system (1) to authorize cups (11) to receive a beverage unit. [89] After the cup or cups (11) are filled, the system (1) deducts a measurable number of credits from the user profile (5) to which their tags (17) have been linked. [90] The authorization (xy) interaction is initiated as a credit transfer (x) instruction executed by the NFC device (32 or 39). [91] According to the first embodiment of the invention illustrated in Figure 5 the authorization interaction (xy) occurs through serial communications (x) and (y). A first interaction (x) occurs between the NFC-enabled device, which is a mobile phone (32), and the cup-mounted tag, which is an NFC chip (17), and provides the credit transfer instruction (x) . The first interaction (x) is a communication provided as a message initiated by the NFC device (32) and transmitted to a cup mounted tag (17). A second interaction (y) then occurs between the tag mounted on the cup (17) and the receiving credit reader (37a or 37b) which provides the request to redeem a cup credit (y). The second interaction (y) is a communication provided as a message initiated by the tag (17) of the cup (11) interacting with a reader (37) in the receiving credit circuit (45). [92] In this version of the invention, the cup-mounted tag (17) comprises an NFC chip and the first interaction (x) occurs by touching the cup (11) with the NFC device (32) to transfer at least one credit to the NFC chip (17) of the cup. [93] According to the second embodiment of the invention illustrated in Figure 6, the authorization interaction (xy) occurs through parallel communications (x’) and (y’). In this version, the receiving credit reader (45) comprises a first reader (37c) for identifying a cup-mounted tag (17), which may be an RFID tag, and a second reader (37d) for receiving the transfer instruction (y') from the NFC device, which can be a card (39) with an NFC chip instead of an NFC-enabled mobile phone. A first communication (x’) is provided as a message from the cup mounted tag (17) transmitted to the first reader (37c), which provides the request to redeem a cup credit (x’). A second communication (y’) is provided as a message between the NFC device (39) and the second reader (37d), which constitutes the credit transfer instruction (y’). [94] In this version of the invention, at least one cup filling station (6) of the beverage dispensing machine (2) includes as the first reader, an electronic tag reader (37c) and as a second reader, an electronic tag interrogator. NFC device (37d). The two readers are connected to the computer processor (9) via the credit receiving circuit (45). The NFC device (39), which represents a user profile (5), and a cup-mounted label (17) linked to the user profile (5) provides a combination of predefined parameters unique to that user's profile (5) and the to be married through the credit receiving circuit (45) of the beverage dispensing machine (2). [95] The system (1) is thus programmed to: [96] Dispensing a cup unit of a beverage into each of a plurality of cups respectively having a unique identification tag, electronically detectable upon transmission to the receiving credit reader of a request to redeem a cup credit; [97] Recognizing an authorization interaction between the NFC device linked to a specific user profile and cup mounted identification tags to authorize cups to receive a beverage unit prior to processing the request to redeem a cup credit; and [98] Deduct a measurable number of credits from the user profile when dispensing authorized beverage units. [99] The system (1) therefore provides automated payment for filling a cup placed after triggering the NFC credit receiving circuit (45) by the consumer's NFC device (32 or 39) and can fill multiple cups (11 ) regardless of receipt and acknowledgment of the defined parameters required of a user's profile (5). [100] Before an authorization interaction (xy) can occur between the NFC device of a specific user profile and any specific cup mounted tag, the tag (17) must first be linked to the user profile (5). [101] Binding of a cup mounted tag can occur by identifying the tag and associating it with a specific user profile or can occur through a credit transfer instruction with an NFC user device that is connected to the user profile. user. Linking cup tags to a user's profile can also be performed by the vending machine when a cup is initially retrieved. In other words, the user profile is identified to the vending machine before a cup is dispensed and the connection to that profile is established. [102] The option to transfer credits to a cup that is not linked to a specific user profile will also be available via credit transfer instruction via an NFC user device interaction with that cup. (This will be subject to cup reuse limitations, discussed below - a cup mounted label will preferably not accept more refill credits than the remaining uses or refills that are available for that cup to prevent valve leakage.) [103] Connection can also be made using a paired combination of readers; that is, a reader at a filling station to detect the cup tag (which is also a request to redeem a cup credit) and a second reader to receive the credit transfer instruction from the NFC device. [104] The interface on the cell phone (in both the first and second embodiments of the invention) through which the user profile is accessed will preferably provide drink ordering options for a predefined number of cup units. Ordering information regarding the number of cup units required for refill, as selected by option in the interface, can be communicated to the processor for filling placed cups having labels attached to the user profile. In this case, the order will be processed by the system after the relevant cups are placed and the request to redeem a cup credit is received and the authorization interaction acknowledged. [105] Such communication between a profile-linked mobile user device and the processor need not take place over the credit receiving circuit, but may instead be communicated over the Wi-Fi connection. The processor is thereby notified that a specific user profile seeks to redeem a certain amount of credits and will be in a queue at the dispensing machine. The order is processed when the information required by the credit receiving circuit is received. [106] The profile pre-order facility will communicate to the system a current demand for a specific beverage. This can be from different brands of beer or soft drinks. With this information, the necessary stock can be made available on the relevant dispensing machines based on the various locations of machines in the stadium. [107] The invention, in terms of a preferred embodiment, will be implemented with respect to cups that are reusable. (This is not common practice where beer is served at events of the type described.) Where glasses have bottom fill valves, they will be of limited reuse. Penetration of valves through the filler neck tends to damage the valve closure. In this example, the cups will be reused for only five fillings. [108] The beverage dispenser processor is programmed to count usages of individual cups identified by their labels. Upon presentation of a cup after a predetermined number of uses the processor will provide a signal indicating that replacement is required. Signal can be provided through any convenient signal output mechanism. The signal mechanism can include a display screen in the dispenser or a simple array of lights (a green light if the glass can be refilled and a red light if the glass has reached the end of its used and needs to be replaced), for example . [109] In a development of this aspect of the invention, the processor will be programmed to deny filling a placed cup after a predetermined number of uses of the cup. A signal is issued to a beverage dispenser operator to remove the cup from the base and insert a replacement cup with a new label. The processor then automatically updates the relevant user profile by turning on the replacement cup's new label. The processor will then also disable the replaced cup label from the user profile. [110] Where cups are not to be automatically replaced by a dispenser operator, the system will provide a signal to the consumer providing notification that a replacement cup must be collected from the first kiosk. The signal can be communicated via the cell phone interface by accessing the user profile, but can alternatively or in addition be provided as an SMS to a cell phone number linked to the user profile. [111] It is also anticipated that when a cup is initially retrieved from the first kiosk, the consumer will be provided with an option to pay up to five refills per retrieved cup - based on the selected number of a maximum of five uses per cup. Various payment and cup options will be available. For example, a consumer might want three cups each with three refills available. A signal or message will be sent to the consumer when the last refill or credit is retrieved. At this stage the consumer can return to the first kiosk, retrieve another glass with the required number of additional credits. The first kiosk can provide several payment options as mentioned above. However, after a consumer has set up a user profile, payment can be made via a mobile device and cups retrieved from the kiosk using the consumer's NFC device (card or cell phone). [112] The beverage service system provides for the situation where a user will serve their own beverage as well as where the beer dispensers will be controlled by operators behind a bar counter who will serve the beer to the consumer, or at least will place the cup at the filling station and will return it after it has been filled. [113] Where beverage dispenser operators are to be used in a configuration behind a bar counter, the invention also provides for each cup filling station of the beverage dispensing machine to include a display panel connected via the processor to the first readers of receiving credit. Display panels will serve to indicate which filling stations have cups linked to a user profile on a specific second credit receipt reader provided on or adjacent to a countertop for rows of customers to access. Display panels will be arranged for beverage dispensing machine operators behind the counter to match full glasses for return to customers on the respective second credit receipt readers. [114] A machine for rinsing and/or cleaning cups will also be provided. The cup will be inverted and pressed down onto a nozzle of cleaning fluid. A pressure sensitive plate surrounding the mouthpiece will activate the mechanism. Cleaner will spray out of the nozzle and disinfect the inside of the cup. [115] A large format display will be used on kiosks or vending machines and/or beverage dispensers, which will provide guidance for cup activation, profile setup, payment options and cup cleaning. [116] The system allows for efficient service combined with quick dispensing and avoids counting money in beverage dispensers. [117] In addition to the act of prepaid serving of a drink, the system provides data regarding the dispensing of drinks by labeled and identified cup. This provides cashless drink ordering counters with the possibility of self-service facilities and a comprehensive record of inventory usage. [118] The number of cups dispensed and credits purchased will also provide an indication of expected demand for a drink. [119] User profiles enable a channel of communication with users. This can be used to provide free vouchers or credits after a given number of shoppers. Messages regarding promotions regarding the drink or other products or merchandise may also be sent to the user's cell phone. [120] After a user profile has been registered, a user can provide a stadium seat number for a given event. A profile interface will be able to guide the user to the nearest cup vending machine and beverage dispensing point. Credit purchases details against seat numbers will allow volume planning and distribution of beverage barrels to relevant dispensing points. [121] In a development of the invention, a user will be able to order a drink from a specific seat and have it delivered. Such a service could only be provided in a limited area, where seats are paid for at a higher price, for example, or in private boxes. [122] A person skilled in the art will recognize that various variations can be made in the features of the described embodiments without departing from the scope of the invention. The invention in its broadest aspect can also, as an alternative, employ Bluetooth Low Energy technology for communication or transfer of signals/information, for example.
权利要求:
Claims (9) [0001] 1. System, (1), For Drink Service For Consumers, comprising: - a facility (3) to receive payment (3a) from a consumer (4) and charge the payment, as a credit for units of a drink , against a user profile (5); - the facility (3) connected to an electronic platform (35, 36) that manages user profiles (5) and profit credits; - the consumer having a device enabled for near-field communication (NFC) (32, 39) linked to the user's profile; - a beverage dispensing machine (2) including at least one cup filling station (6) with a cup filling nozzle (7) having an actuator (8) connected to a computer processor (9); - the processor (9) connected to a profile credit receiving circuit (45) including at least one reader (37) provided in the immediate vicinity of the beverage dispensing machine (2); - the processor (9) also connected to the electronic platform (35, 36); - wherein the cup mounted identification tag (17) must be linked to a specific user profile (5) before an authorization interaction can take place in relation to the cup mounted identification tag (17); - wherein the request to redeem a cup credit involves presenting to the processor (9) through the profile credit receiving circuit (45), a cup (11) having the label (17) authorized to redeem a credit loaded against the profile (5), so that the request to redeem a cup credit is effected by transferring data to at least one reader (37) of the tag (17) mounted on the cup; and - wherein the authorization interaction is initiated as a credit transfer instruction executed by the NFC device (32, 39) linked to the user profile (5) and effected via data transfer from the NFC device (32, 39 ) connected to the user profile (5), characterized in that the identification tag (17) mounted on the cup includes an NFC-readable circuit and the authorization interaction takes place through serial communications from the NFC device (32) via a tag (17) mounted on the cup and by the credit receiving circuit with: a first interaction (x) between the NFC device (32) and the tag (17) mounted on the cup connected to the same user profile that provides the instruction of credit transfer, wherein the first interaction occurs by touching the cup (11) with the NFC device (32) to transfer at least one credit to the NFC readable circuit (17) of the cup; and a second interaction (y) between the tag (17) mounted on the cup and the receiving credit reader (37a, 37b) which provides the request to redeem a cup credit. [0002] 2. System (1) For Drink Service For Consumers, according to Claim 1, characterized in that cups (11) with distinct labels (17) are linkable to a single user profile (5). [0003] 3. System, (1), For Drink Service For Consumers, according to Claim 1, characterized in that the payment facility (3) is provided online and accessed through the user profile (5). [0004] 4. System (1) For Drink Service To Consumers according to Claim 1, characterized in that the beverage dispensing machine (2) includes filling stations (6), each configured to receive a cup (11 ) and enabled to fill multiple cups independently with a filling spout for underfilling cups with bottom filling valves for penetration through the spout. [0005] 5. System (1) For Drink Service For Consumers according to Claim 1, characterized in that the cup has a stackable handle (13) comprising an internal socket (14) extending from an upper end operative and an external spigot (15) of an operative lower end (16) provided as a complementary fit to a handle socket of another cup and the tag (17) is secured to an end wall (18) at or adjacent to the end. operating bottom (16) of the handle (13). [0006] System (1) for Drink Service to Consumers according to Claim 1, characterized in that each filling station (6) of the beverage dispensing machine includes a base (10) configured to receive a lower end of a cup and for the system to perform automated filling of a placed cup (11) by processing an order once the request to redeem a cup credit is received and the authorization interaction acknowledged. [0007] 7. System (1) For Drink Service For Consumers according to Claim 1, characterized in that the cups (11) are of limited reuse and for the beverage dispenser processor (9) to count uses of individual cups (11) identified by their tags (17) and provide a sign on presentation of a cup after a predetermined number of uses indicating that replacement is necessary; wherein the processor will deny filling a placed cup (11) after a predetermined number of uses, will signal a beverage dispenser operator to remove the cup from the base and insert a replacement cup with a new label and where the processor (9) will update the user profile (5) by automatically linking a new replacement cup label (17) with the user profile and will disable the replaced cup label from the user profile. [0008] 8. System (1) For Drink Service To Consumers according to Claim 1, characterized in that the NFC device is provided as an NFC enabled mobile phone (32) or as a card (39) with a chip NFC. [0009] 9. System (1) For Drink Service For Consumers according to Claim 1, characterized in that a consumer mobile communication device (32) provides an interface for accessing the user profile (5) and for the interface providing beverage ordering options for a predefined number of cup units; wherein ordering information relating to the number of cup units required for refill, as optionally selected in the interface, is communicated to the processor (9) for filling placed cups having labels (17) attached to the user profile; wherein the user profile interface (33, 36) provides the facility (3) to receive a payment from the consumer and load that payment against the user profile (5).
类似技术:
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同族专利:
公开号 | 公开日 ZA201504830B|2017-08-30| EP2999659A4|2017-02-15| CA2943071A1|2014-11-27| CA2943071C|2019-01-29| MX366169B|2019-06-28| EP2999659A1|2016-03-30| CN105431373A|2016-03-23| AU2014269972B2|2018-05-24| BR112015029179A2|2017-07-25| MX2015016122A|2016-03-31| EP2999659B1|2019-07-31| AU2014269972A1|2016-01-21| WO2014188389A1|2014-11-27| HK1223081A1|2017-07-21| JP2016529576A|2016-09-23| CN105431373B|2020-05-19| US20160092851A1|2016-03-31| JP6491198B2|2019-03-27|
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法律状态:
2018-11-06| B06F| Objections, documents and/or translations needed after an examination request according [chapter 6.6 patent gazette]| 2019-12-31| B06U| Preliminary requirement: requests with searches performed by other patent offices: procedure suspended [chapter 6.21 patent gazette]| 2021-01-26| B06A| Patent application procedure suspended [chapter 6.1 patent gazette]| 2021-06-01| B09A| Decision: intention to grant [chapter 9.1 patent gazette]| 2021-07-20| B350| Update of information on the portal [chapter 15.35 patent gazette]| 2021-08-03| B16A| Patent or certificate of addition of invention granted [chapter 16.1 patent gazette]|Free format text: PRAZO DE VALIDADE: 20 (VINTE) ANOS CONTADOS A PARTIR DE 23/05/2014, OBSERVADAS AS CONDICOES LEGAIS. |
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申请号 | 申请日 | 专利标题 ZA201303747|2013-05-23| ZA2013/03747|2013-05-23| PCT/IB2014/061663|WO2014188389A1|2013-05-23|2014-05-23|A beverage service system| 相关专利
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