• 专利附录
  • 专利说明
  • 权利要求
  • 类似技术
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    • 专利摘要:
    19 Abstract Personalized Guidance System 5 The present invention relates to a System for guiding a person to a destination in a delimited area, said System comprising - localisation means arranged for locating a person in a delimited area, said person being associated to a dedicated identification sign, -storage means for storing information of the person in the delimited area, said information at 10 least comprising a destination in the delimited area, - display means arranged in the delimited area for displaying guidance information for guiding the person in the delimited area, - processing means in connection with the localisation means, the storage means and the display means and arranged for calculating a path for the person to the destination and for 15 forwarding to the display means dedicated information to guide the person via the calculated path to the destination, thereby exploiting the dedicated identification sign of the person. + FIG. 1 20
    公开号:BE1022057B1
    申请号:E2014/5109
    申请日:2014-12-08
    公开日:2016-02-11
    发明作者:Doorselaer Geert Van；Jabran Bhatti；Wouter Vanhauwaert
    申请人:Televic Rail；
    IPC主号:
    专利说明:

    Personalized guidance system
    Field of the Invention The present invention relates generally to the field of systems for guiding a passenger, traveler or visitor to his destination in a public or semi-public environment.
    Background of the Invention Today in public transport travelers are confronted with the stress that they cannot find their (reserved) seat. The rise in passenger stress levels leads to a higher number of attacks against train staff, just to give an example.
    Train operators are also interested in ways that allow passengers to find their seats quickly so that the train does not have to remain in the station for as long.
    In stations, airports, etc., it would help if travelers have better (personalized) ways to find their destination (platform, gate, ...).
    Many personalized methods make use of portable solutions, which means that the traveler still has to take the portable device, such as a smartphone, out of his pocket, fumble with apps, point the device in the right direction, have cards reading, with his head bowed etc. while the traveler still has to pay attention to his luggage, trolleys, children, boarding passes, passports, ...
    In the prior art solutions, it is necessary to move on the train to find an empty seat or to take a non-reserved seat, e.g. on a long-distance train. JP2008 / 287499 describes a solution to solve the lack of a service that gives train passengers information about empty seats and predictions about empty seats to guide them to an empty seat. The proposed system for guidance to empty seats on board includes an empty seat reservation tool with which a passenger's reservation can be accepted when he wants to use the empty seat guidance service. A plurality of seat information fasteners are provided to confirm that the seats are empty and to read information from the electronic ticket of a person seated. An empty seat control means determines the guidance order to empty seats based on the information from the electronic ticket and sends a guidance notification for an empty seat to the electronic ticket. The system uses display means on the passengers' portable devices.
    Portable solutions are known per se in the prior art, but they have the major disadvantage that the passenger still has to hold the device in his hand and turn his eyes away from his surroundings to find his way.
    Consequently, there is a need for an improved, comfortable system to guide a person to a destination within a specific area.
    Summary of the Invention It is an object of embodiments of the present invention to provide a system and method to guide a person looking for his destination in a defined area, without said person constantly on his mobile device. must watch and this must hold.
    The above object is achieved by the solution according to the present invention.
    In a first aspect, the invention relates to a system for guiding a person to a destination in a delimited area, said system comprising - locating means arranged to locate a person in a delimited area, said person being associated with a specific identifier, - storage means for storing information about the person in the defined area, said information comprising at least one destination in the defined area, - display means arranged in the defined area to display guidance information to the person in the defined area area to be guided, - processing means in connection with the location means, the storage means and the display means and arranged to calculate a path for the person to the destination and to display or forward specific information on the display means to the person via the calculated path to the destination using the person's specific identifier.
    The proposed solution indeed makes it possible to guide the person to the intended destination. Via the locating means it is known that the person is in the defined area, e.g. a train station, airport, hospital, ... As explained above, the locating means can be linked to a service for which a ticket must be purchased. Somewhere in the system information is stored about the person, said information containing at least an indication of where in the defined area the person is going. The guidance proposed in the present invention takes advantage of the fact that each person is assigned an identifier that is unique to that person. Once the person is located in the defined area, the calculation of a path to the destination is triggered. The display means of the proposed system can then display the specific information to guide the person to his destination along the calculated path. The display means can be any signpost system. The specific information is derived in the processing means and advantageously uses the specific identifier assigned to the person.
    In a preferred embodiment, the specific identifier is a color, a character, an image, a photo or a graphic avatar that is recognizable as a representation of a person, animal, character or object. The advantage of using characters, images, photos is that the system can also be used by color blind people or people who see poor color.
    In one embodiment, the location means comprises a check-in service and / or ticket service. For example, the purchase of a ticket to attend a theater play that starts at a certain hour or a ticket for a certain train or flight that departs at a predetermined hour may already be an indication that the person is shortly before that time. will be close by.
    In a preferred embodiment, the storage means are part of a seat reservation system.
    Advantageously, the locating means are arranged to locate the person while moving in the defined area.
    In a preferred embodiment, the system is arranged to indicate to said person, based on information from said location means, that said destination is within reach.
    In another embodiment, the system is arranged to generate a signal to stop guidance when said locating means indicates that said person has reached said destination.
    In one embodiment, the specific information includes an indication of the direction to be followed.
    In another embodiment, the display means comprises one or more passenger information screens and / or one or more seat reservation screens.
    In one embodiment, the display means comprises one or more projectors adapted to project the specific identifier on a floor, ceiling, or wall.
    In an advantageous embodiment, the display means comprise LED indicators or lighting means.
    In one embodiment, the processing means are arranged to send said specific information only to display means in the vicinity of the location of said person.
    In another aspect, the invention relates to a method to guide a person to a destination in a delimited area, said method comprising - locating a person in a delimited area, said person being associated with a specific identifier, - calculating a path for said person to said destination, - displaying on display means in said defined area specific information to guide said person via said calculated path to said destination, using said specific identifier of said person.
    In a preferred embodiment, the delimited area is a public transportation area.
    In another embodiment, calculating the path takes into account one or more features known about the person, such as his limited mobility. For example, the calculated path for a healthy person uses escalators, while the calculated path for a wheelchair user or a mother with small children in a pram uses lifts.
    In order to summarize the invention and the realized advantages over the prior art, certain objects and advantages of the invention have been described above. It goes without saying that all such objectives or advantages are not necessarily achieved according to one specific embodiment of the invention. Therefore, persons embroiled in this matter will, for example, recognize that the invention can be embodied or embodied in a manner that achieves or optimizes one advantage or group of benefits as described herein, without necessarily realizing other goals or benefits described or suggested herein. .
    The above and other aspects of the invention will become clear and further explained with reference to the embodiment (s) described below.
    BRIEF DESCRIPTION OF THE DRAWINGS The invention will now be further described, by way of example, with reference to the accompanying drawings, in which like reference numerals refer to like elements in the various figures.
    Fig. 1 illustrates a block diagram of an embodiment of the passenger guidance system of the invention.
    Fig. 2 illustrates an example of an "avatar" showing the way to the reserved seat when the passenger enters the train.
    Fig. 3 illustrates another example of an "avatar" indicating the direction to the reserved seat.
    Fig. 4 represents a flow chart to illustrate possible uses of the system of the invention.
    Detailed Description of Illustrative Embodiments The present invention will be described with reference to specific embodiments and with reference to certain drawings, but the invention is not limited thereto, but is only limited by the claims.
    In addition, the terms first, second and so on are used in the description and in the claims to distinguish between similar elements and not necessarily for describing a sequence, either in time, in space, in terms of importance or in any other way. It is to be understood that the terms used are interchangeable under proper conditions and that the embodiments of the invention described herein are capable of operating in sequences other than those described or illustrated herein.
    It is to be noted that the term "comprising" as used in the claims should not be interpreted as being limited to the means specified thereafter; it does not exclude other elements or steps. It must therefore be interpreted as a specification of the presence of the listed features, units, steps or components referred to, but it does not exclude the presence or addition of one or more other features, units, steps or components or groups thereof. Therefore, the scope of the expression "a device comprising means A and B" should not be limited to devices consisting only of parts A and B. It means that with regard to the present invention, the only relevant parts of the device A and B to be.
    References in this specification to "one embodiment" or "an embodiment" mean that a particular feature, structure, or feature described in connection with the embodiment is included in at least one embodiment of the present invention. Statements of the phrase "in one embodiment" or "in an embodiment" at different places in this specification do not necessarily all refer to the same embodiment, but it is possible. Furthermore, the specific features, structures or characteristics may be combined in any suitable manner in one or more embodiments, as will be apparent to those skilled in the art from this disclosure.
    In a similar manner, it should be noted that in the description of exemplary embodiments of the invention, various features of the invention are sometimes grouped into a single embodiment, figure, or description thereof to streamline the disclosure and understanding of one or more of the facilitate various inventive aspects. However, this method of disclosure should not be interpreted as an expression of an intention that the claimed invention requires more features than expressly stated in each claim. As shown in the following claims, the inventive aspects lie in less than all the features of a single preceding disclosed embodiment. Therefore, the claims that follow the detailed description are hereby explicitly included in this detailed description, wherein each claim stands on its own as a separate embodiment of the present invention.
    In addition, since some embodiments described herein include some, but not other, features included in other embodiments, combinations of features of different embodiments are intended to fall within the scope of the invention and to form different embodiments, such as will be understood by someone skilled in this field. For example, in the following claims, any of the claimed embodiments can be used in any combination.
    It should be noted that the use of particular terminology in describing certain aspects of the invention does not imply that the terminology herein is redefined to be limited to any specific features of the features or aspects of the invention with which that terminology is associated.
    Numerous specific details are set forth in the description given here. However, it is understood that embodiments of the invention can be worked out without these specific details. In other cases, well-known methods, structures and techniques were not shown in detail in order not to obstruct the understanding of this description.
    The present invention describes a comfortable solution in which a plurality of available public visualization systems are used in the travel environment. The travel environment can be, for example, an airport, station, platform, train, etc. However, the proposed solutions can also be applied to environments outside of public transport (care homes, hospitals, schools, hotels, theaters, etc.), in other words any public or semi-public environment, both inside and outside, where public screens are used.
    The invention describes in one aspect a passenger guidance system for a train environment. A schematic overview of a system according to an embodiment of the invention is illustrated in FIG. The passenger guidance server (106) has access to a database (101) that contains at least one set of unique data each comprising at least one unique identifier (102), a destination (103) and an identifier (104). Typical for a train environment is the database (part of) a seat reservation system.
    There can be a one-to-one relationship between the unique identifier and the passenger or visitor. In case the database system also contains time information or information about more than one train or information about multiple events (in the case of a concert hall or cinema for example), it is possible that different data are associated with one passenger or visitor. In one embodiment, the database also contains data such as WiFi MAC addresses, Bluetooth IDs, ... linked to one passenger, which can be used by the localization engine.
    In a train environment, the destination (103) can be stored as seat number, seat number + wagon number, seat number + wagon number + train number or something similar. The destination can be stored in other environments, for example as a patient's room number.
    The identifier (104) can be saved as a digital file format, such as an image format (JPG, PNG, ...), an animated image format (MJPEG, SWF, FLV, ...) or it can be saved as a link to one of those files.
    The localization engine (105) estimates the location of the passenger / visitor during the guidance process. This engine can be implemented as a software program that delivers the entire demarcated area as output and that only limits the location of the passenger or visitor in the time domain. In a more complex implementation, this engine uses calculations and prediction algorithms to estimate a more precise location of the passenger, such as calculations based on the last known location, walking speed estimation or assumption, and knowledge of the suggested path. In an even more complex implementation, this method is combined with actual specialized localization means such as BLE devices (Bluetooth Low Energy), WiFi triangulation and / or other known techniques. In an even more complex implementation, this method is combined with even more complex means of location, whereby a personal device, such as a smartphone, owned and carried by the passenger, his location and / or other location information (GPS coordinates, information of the pedometer or acceleration sensor, information from the air pressure sensor, BLE information, WiFi information) sent via wireless means to a central location server.
    The passenger guidance server manages the system and uses the information from the database and the localization engine to address the digital signage system (107) and the seat reservation system (108).
    In one embodiment, the localization engine and the guidance server are integrated in one server. In another embodiment, the guidance server and the database server are integrated in one server.
    The passenger is associated with a specific identifier, being a symbol or an avatar or a cartoon or a photo or the like. There are many ways to associate a specific identifier with a passenger. One option is for the passenger to choose their specific character from a list of abstract symbols when the ticket is purchased. Alternatively, the passenger is automatically presented with a selection of his profile photos on social media from which he can choose one. The passenger can also create his own specific sign. The specific identifier can be valid for one move (e.g. in the case of an abstract sign) or can be unchangeable, i.e. selected once and for all.
    The passenger guidance system uses location means that make it possible to locate a specific passenger in the area in question. The location means can be an interaction point with the passenger (ticket scanner, fingerprint reader, ...) and / or specific location means, for example using known technologies such as Bluetooth 4.0 (perimeter definition), WiFi triangulation, electronic beacons, GPS, ...
    The passenger guidance system of the invention further requires a seat reservation system for passengers or a system where information about the optimum seat for the specific passenger is stored.
    Public display means, such as screens to display passenger information and seat reservation information and (non-personalized) passenger guidance information are also essential. In the proposed solution, the display means can be any signpost system.
    Furthermore, a processing unit is provided which is adapted to perform the following functions: - coupling the detected passenger to the seat reserved by the passenger by means of the seat reservation system, or coupling the detected passenger to a seat optimum seat location, - calculating the best path for the passenger to the reserved or optimal seat, - displaying the calculated path to guide the passenger to the reserved seat, using the passenger's specific representation teaki / identifier (on the visualization systems available on the train (such as passenger information and seat reservation screens), including managing, selecting and addressing the components of the display means near the passenger at any time.
    The digital signing system (107) can be coupled to the guidance system (106) in various ways. In one embodiment, the guidance system is aware of the location of each screen (digital signage screen (109), seat reservation screen (110)) along the optimum path between the best-estimated location of the passenger or visitor and the destination of the passenger or visitor. The guidance system sends job data and content data to the digital signage system. A command data package contains the unique ID of the target screen, and optionally the time indication from when the identification mark (104, 111) is to be displayed, and one time indication when the identification mark display is to be stopped. The content data package contains the identifier in a suitable digital file format, such as an image format (JPG, PNG, ...), an animated image format (MJPEG, SWF, FLV, ...), ... and also contains a directional indication in which direction the visitor is sent to follow the optimal path. In another embodiment, the guidance system sends one command data package to start the playback of the content and one command data package to stop the playback of the content. In another embodiment, the content data packet also contains a time-out value, after which the display of the identifier must be stopped. In another embodiment, the commands are sent in process data packets, which are continuously repeated.
    Fig. 2 illustrates an example of an "avatar" showing the way to the reserved seat when the passenger enters the train. Figure 3 illustrates another example of an "avatar" that indicates the direction to a reserved seat.
    In one embodiment, the personalized passenger guidance information display means comprises a number of public screens available in the train environment, including on-board and off-board passenger information screens and seat reservation screens.
    In another embodiment, the display means for personalized passenger guidance information includes (a network of) projectors installed in the train environment and projecting the specific sign onto the floor, ceiling, walls or an object near the passenger.
    The display means for personalized passenger guidance information may comprise a combination of public screens and (a network of) projectors installed in the train environment.
    There are many options available for the specific identifier. It can be an animated "avatar" that guides the passenger through gestures. An "avatar" is an animated, recognizable representation of a (fictional or non-fictional) person, animal or character. The identifier can also be a non-animated "avatar" who guides the passenger through arrows or an animated "avatar" who guides the passenger by walking or running ahead of him.
    In one embodiment of the invention, the specific sign comprises not only a 3-dimensional (animated character) or 2-dimensional (image, abstract symbol) component, but also a 1-dimensional component (line) that follows the calculated path and that is easily recognizable by the color, thickness, shape (long or short dotted line, ...) and other properties (color profile, ...).
    The specific characteristics of the specific identifier include not only color and shape, but also the way the direction is displayed (static image with arrow, as in the first image) or animation, the animation itself (animated walking, animated for example running) and the movement pattern (slow, fast, running, sliding, jumping, ...).
    To assist the traveler in an optimal manner, the traveler must be able to see his specific identification mark regularly as he travels in the transport area. In an ideal situation, the specific identifier is visible at all times while the traveler is moving in the transport area.
    In one embodiment of the invention, the current position of the traveler is known at all times. In order not to overload the public information screens, the specific representation signs are only displayed or projected on screens and objects that are close (i.e. in the field of view of) the known position of the passenger.
    In one embodiment of the invention, the current position of the traveler is not known at all times. In order not to overload the public information screens, the specific representation signs are only displayed / projected on screens and objects that are close (i.e. in the field of view of) the assumed (or most likely location) of the passenger's position. The assumed position of the passenger is calculated by extrapolating the movement of the passenger along the indicated path since the last known position, experience of the system and other calculations.
    In one embodiment of the invention, the current position of the traveler is not known at all times. In order not to overload the public information screens, the specific representation signs are only displayed or projected on screens and objects that are close (i.e. in the field of vision) of the most and less than likely positions of the traveler. These positions of the passenger are calculated by extrapolating the most and less than likely movements of the traveler along or deviating from the indicated path, experience of the system or other calculations.
    In one embodiment of the invention, the current position of the traveler is not known at all times. In order not to overload the public information screens, the specific representation signs are only displayed / projected on screens and objects that are close (i.e. in the field of vision of) all possible positions of the traveler. These positions of the passenger are calculated by extrapolating all possible movements of the passenger along or deviating from the indicated path, experience of the system or other calculations.
    In one embodiment of the invention, the traveler is also guided by indications that he has deviated from the calculated path and the traveler is shown how to proceed further to his destination.
    In one embodiment of the invention, so as not to overload the public information screens, the system receives a signal when the traveler has reached his destination. After receiving this signal, the system stops guidance for this specific passenger.
    In one embodiment of the invention, so as not to overload the public information screens, the system stops the traveler's guidance if the system can detect or assume, based on extrapolations and other calculations and experience, that the traveler is involved has reached its destination.
    In one embodiment of the invention, the system displays the specific identifier several times, such as one 2-dimensional sign that travels every x seconds toward the destination of the traveler, so that the traveler is a "horde" of his specific identifiers must follow.
    In another aspect, the invention relates to a passenger guidance system for any transport environment or (semi) public environment. The system then includes - locators that allow the detection of a specific passenger or visitor who enters the public transport area or the (semi-) public area (station, airport, platform, train, school, hospital, ...) and who may be moved in the public transport area or (semi) public area, where the passenger or visitor is associated with a specific identifier (being a symbol or an avatar or a cartoon or a photo or something similar), - ticket system or other system that provides information about the destination of the specific passenger in this area for public transport or (semi) public area, - means of display for public information; in one embodiment, the display means are projectors projecting the specific identifier on the floor, on the ceiling, on the walls, or on any object near the passenger, - a processing unit adapted to the following functions: * coupling the detected passenger to the passenger's destination in said public transportation area * calculating the best path for said passenger to the passenger's destination in said public transportation area * displaying the calculated path around the passenger to the passenger's destination to accompany in said public transport area, using said passenger's specific representation / identification mark.
    A typical use case of the present invention is illustrated in the flow chart of Fig. 4. In this example, the proposed approach is triggered by a person who buys a ticket for a long-distance train ride. During the purchase of the ticket, the person is associated with a specific identifier (402). The system uses the available resources (such as ticket scanners, Bluetooth Low Energy scanners, ...) to detect whether the person in the station (403, 404) can be located. In case there are no specific person detection systems (such as ticket scanners, BLE scanners, ...), the system estimates based on reservation number and time whether it can be assumed that the person is already at the station or not. Once the system assumes that the person is in the station, the system further uses the available means (e.g., Bluetooth Low Energy scanners, WiFi triangulation, ...) to locate the person in the station (405). The person is then guided to his reserved seat by displaying personalized guidance information on public screens (406) using the specific identifier associated with that person. Near the person's destination (the reserved seat) (407), the person is warned that he is close to his reserved seat by changing the properties of the associated symbol (movement, color, blinking, etc.) (408). In case there is a system to detect that the passenger has taken a seat in his seat (409), the guidance process stops. In case there is no detection system, the guidance process stops when the guidance system can assume that the passenger has been seated in his seat (for example at the time of departure of the train) or when the guidance system no longer has any added value (for example, train arrives) at the next station).
    The invention describes in one aspect a comfortable solution in which a plurality of digital signboards are used in a hospital or care home. More and more public digital signs are being used in hospitals and care homes for various reasons and applications, such as dynamic catering information, event information, queue information, etc. in one embodiment of the invention for a care home or hospital provides the visitor upon entering the hospital / care home its destination to the guidance system via an interactive screen or through a human intervention, eg with the help of a receptionist, and is associated with a specific identifier. His destination can be the room of the patient he wants to visit. At the same time, the guidance system estimates the location of the visitor at that time. In another embodiment, a hospital visitor is associated with a specific identifier when he makes an appointment with a doctor or caregiver. Upon entering the hospital, the visitor presents his appointment to the guidance system via an interactive screen or through human intervention, for example with the help of a receptionist. The guidance system estimates the location of the visitor at that time. From that moment on, the guidance system supplies the digital signage system with the data needed to guide the visitor.
    Although the invention has been illustrated and described in detail in the drawings and previous description, such illustrations and descriptions are to be considered as illustrative or exemplary and not restrictive. The foregoing description explains certain embodiments of the invention in detail. It should be noted, however, that no matter how detailed the foregoing is contained in the text, the invention can be made in many ways. The invention is not limited to the disclosed embodiments.
    Other variations on the disclosed embodiments may be understood and performed by persons skilled in the art and by practicing the claimed invention, through a study of the drawings, the disclosure, and the appended claims. In the claims, the word "comprising" does not exclude other elements or slacks and the indefinite article "an" does not exclude a plural. A single processor or other unit can perform the functions of different items in the claims. The mere fact that certain measures are listed in mutually different dependent claims does not mean that a combination of those measures cannot be used to benefit. A computer program can be stored / distributed on a suitable medium, such as an optical storage medium or semiconductor medium supplied with or as part of other hardware, but can also be distributed in other forms, such as via the internet or other wired or wireless telecommunication systems. Any references in the claims should not be construed as limiting the scope.
    权利要求:
    Claims (14)
    [1]
    CONCLUSIONS
    A system for guiding a person to a destination in a delimited area, said system comprising - locating means adapted to locate a person in a delimited area, said person being associated with a specific identifier, - storage means for information about said person store in said delimited area, wherein said information comprises at least one destination in said delimited area, - display means arranged in said delimited area to display guidance information to guide said person in said delimited area, - processing means in connection with said location means said storage means and said display means and adapted to calculate a path for said person to said destination and to forward specific information to said display means to guide said person via said calculated path to said destination, wa when use is made of said specific identifier of said person.
    [2]
    The guidance system of claim 1, wherein said specific identifier is a color, a character or a graphic avatar that is a recognizable representation of a person, animal, character, or object.
    [3]
    3. Guidance system according to claim 1 or 2, wherein said location means comprise a check-in service and / or a ticket service.
    [4]
    System for guidance according to one of the preceding claims, wherein said storage means form part of a seat reservation system.
    [5]
    A guidance system according to any one of the preceding claims, wherein said locating means are arranged to locate said person while moving in said defined area.
    [6]
    A guidance system according to any one of the preceding claims, adapted to indicate to said person that said destination is within reach.
    [7]
    A guidance system according to any one of the preceding claims, adapted to generate a signal to stop the guidance when said locating means indicate that said person has reached said destination.
    [8]
    A guidance system according to any of the preceding claims, wherein said specific information comprises an indication of the direction to be followed.
    [9]
    A guidance system according to any one of the preceding claims, wherein said display means comprises one or more passenger information screens and / or one or more seat reservation screens.
    [10]
    A guidance system according to any one of the preceding claims, wherein said display means comprises one or more projectors adapted to project said specific identification mark onto a floor, ceiling or wall.
    [11]
    A guidance system according to any one of the preceding claims, wherein said display means comprises LED indicators or lighting means.
    [12]
    A guidance system according to any one of the preceding claims, wherein said processing means are arranged to send said specific information only to display means in the vicinity of the location of said person.
    [13]
    A method of guiding a person to a destination in a defined area, said method comprising - locating a person in a defined area, said person being associated with a specific identifier, - calculating a path for said person to said area destination, - displaying on display means in said defined area specific information to guide said person via said calculated path to said destination, using said specific identifier of said person.
    [14]
    The method of guiding a person according to claim 13, wherein said defined area is a public transportation area.
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    法律状态:
    优先权:
    申请号 | 申请日 | 专利标题
    US201361912683P| true| 2013-12-06|2013-12-06|
    US61/912,683|2013-12-06|
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